​
​
Here at TheCasperCo, we aim to please all of our customers and provide top quality products. However, we are aware that sometimes there will be an issue with an order, and we are here to help!
If you have any questions then please contact us on one of the methods below.
You will also find our frequently asked questions and answers, which should help with anything you need.
Customer Service
CASPERCO ADVISORS ARE AVAILABLE
MON-FRI: 8am - 9pm
SAT-SUN: 8am - 4pm
​
CALL US
07557220659
EMAIL US
thecasperco25@gmail.com
CHAT WITH US​
Advisors are available:
MON-SUN: 8am - 9pm PT
FAQ
How much notice do you need for a cake / cupcake order?
​
I always try to take on last minute orders as id hate to see anybody go without.
I do make all of my cakes and treats to order so i do need at least 24 hours notice for all late orders.
Do you do gluten / dairy / sugar free cakes?
​
Yes! I make all sorts of cakes and treats, most of which i can now do vegan and gluten free!
My GF / Dairy free cakes tastes no different to my normal cakes and I have only good reviews!
How do I book a dessert table?
​
All dessert tables are priced on the items you would like and how many of each. Please send me a message with how many people you will have attending and I can send you a menu for that many. From there, we can discuss what treats you would like and different flavours and colour schemes.
What do the dessert tables include?
​
My dessert tables include more then enough goodies to give you and all your guests a sugar rush to last a week! From cheesecakes, to brownies, to celebration cakes. Your table can include anything from our menu! Included in the price is full delivery and set up. I will also supply all table cloths, cutlery, napkins and plates.
Do you do wedding packages?
​
Yes we do! we offer deals for wedding cakes and dessert tables that are booked together. We also work side by side with 'Airo's Catering' which do the most incredible buffets. With us there, you will have enough amazing food and goodies for everyone!
I am unhappy with my order.
​
I hope you will never need to, but if you do ever need to complain about an order, please send us a message on our facebook page and we will resolve this issue asap.
What is the cheapest cake you do?
​
My cheapest cake is a 4 layer 4" cake which start from £35.
We do also offer a 'cake of the month'; a 6" cake of a set design, but you get to choose the flavour and colour. different design each month for just £30
​
Do you deliver?
Yes we do! Most orders will have a delivery fee added unless it is being collected. All wedding cakes or large tiered cakes are delivered to the venue and put together by myself so remove any risk of damage during transport.
I need to cancel my cake oder, do I get my deposit back?
​
Unfortunately not. As soon as you pay the deposit, I will buy all ingredients and props for the cake, so if you cancel, I still have everything i brought for your cake. This is why all deposits are non refundable.
How do I get FREE cupcakes?
Easy! All you have to do is leave an honest review of your order on our facebook or google page. Once you have done so, please give us a message and book in your cupcakes!